Unresolved HelloPeter complaint

I logged a complaint on this site. Vodacom rep****, promised to resolve this issue and collect the laptop. After the last contact with Mahali in July I have not heard anything again. I am still being charged for a laptop that was supposed to be collected a month ago. There are also no contact details for the person who assisted me with this. No one else at Vodacom seems to know this person (Mahali) or where he is located.

Below is the previously logged and unresolved complaint: https://www.hellopeter.com/vodacom/reviews/should-have-never-signed-up-for-vodacoms-laptop-deal-***