RM
Rose M
1 reviews | Active since Jul 2017
03 Jul 2024, 11:25
Unresolved ***** dispute
It has been over a month I have been trying to get a ***** line on my name cancelled and an update done on ITC .. Vodacom failed me with their weak security and is continuing failing me to get this case resolved..
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
03 Jul 2024, 11:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jul 2024, 11:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
RM
Rose M's updateReviewer Update
04 Jul 2024, 15:19Good day,
I didn’t receive any email regarding this.. may I kindly get the feedback regarding the case..
I didn’t receive any email regarding this.. may I kindly get the feedback regarding the case..
RM
Rose M's update04 Jul 2024, 15:19
Reviewer Update
Good day,
I didn’t receive any email regarding this.. may I kindly get the feedback regarding the case..
I didn’t receive any email regarding this.. may I kindly get the feedback regarding the case..
