Unresolved data issue

<p>I have had the worse service from Vodacom call center I have requested a detailed summary of my data usage for last 3 months with consultant telling me that they would get back to me but they never do so 3 days ago asking to speak to a manager so I'm put on hold then I'm transferred to some so he tells me that he will escalate so I hang up. Then the next is the 1st so I am supposed to get my airtime so I check my balance and only have R3 on my account so I call the call center again then the consultant tell me I have subscription on my account but I have never subscribed to anything so he deletes the subscription so I asks him what is happening with the call I logged yesterday and he tells me there has never been a call logged for a data dispute never mind this has been going on for the last 3 months so I'm transferred to someone else so this woman tell me she needs the time and date of all the call logs please tell how am I going to remember all the times and dates. So she tells me she will get back to me and I refuse to put down the phone as I know they won't get back to me because they haven't done it in the last 3 months. Then she puts me on hold then I'm transferred to thier back room never mind a few months ago I was told they cannot transfer my call there so I speak to the woman and she says regarding the missing data on my WiFi router they are crediting me with 2 gigs data so I ask her about the data from my phone and she tells me there is no such call so I try and explain to her what happened and she won't listen. So after I don't know how long she tells me we have to go look at my settings on my phone so I tell her I have done this with every consultant I have spoken to and she tells me I have to do it so I do and guess what it's exactly how they want it so she tells me it must be my phone so I tell her it can't be my phone as it's only 2 months old but she still doesn't listen. I really recommend Vodacom to send their consultant on course on how to speak to people. If anyone ever asks me if I would recommend Vodacom I would say no as they ***** data and thier consultant don't know how to speak to people</p>