Unresolved Billing Problem

http://hellopeter.com/vodacom/complaints/first-you-say-i-dont-pay-now-you-dont-debit-***<br> THIS IS UNRESOLVED!!!!! I am LIVID!!!!<br> How in the world can you just cancel someone's debit order when they have notified you more than once that it was a mistake<br> I ACCIDENTALLY reversed my debit order on 2 November 2015, I PAID 2 NOVEMBER 2015!!<br> I sent emails on 7,8,9 and 11 November regarding this reverse<br> Even after all of this you still SMS'd me till 13 November 2015. <br> Please pull ALL my calls under my main number and you will hear how unsuccessful your systems are.<br> In the past when my debit order came back due to my salary reflected after my debit date, I ALSO paid via eft and my debit order went of normally<br> Not once did you send me an email or phone me asking me about this!!<br> I am not interested to talk to Dyllan Canterbury, I expect to talk to a manager. Vodacom is responsible for this!! I NEVER said cancel my Debit Order and NEVER changed my payment method <br> Because maybe if this was the first time I have paid via EFT and it changed to EFT I would have understood BUT I have paid via EFT on 2013-09-04 AND 2013-11-02 AND 2014-09-18 AND 2015-11-02.