RC
Robert C
1 reviews | Active since Aug 2016
04 May 2021, 13:16
Unresolved account issues
It has now been two and a half months since Vodacom has added an extra data package onto my account under false presences. I have posted on Hello Peter initially and to date they are still subtracting the wrong amount. It is shocking to think to what lengths you have to go to correct their mistakes. Unacceptable !!!!
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Vodacom's replyOfficial
04 May 2021, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team