AM
Andre M
1 reviews | Active since Jan 2026
03 Mar 2026, 18:30
Unresolved.
We thought Vodacom was helping us but no calls dlfoe 2 weeks.Again we got an enail saying we have been handed over to an collection company.and another email saying this case have been closed with no phone call or email telling us what is happening.Vodacom is an billion rand comapny that gives this poor service i wont recooment Vodacom to anyone.This the worst service ever.We have all them receipts yet Vodacom expects us to pay for mistakes made on their side.This is pathetic and distastefull.
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Replies (1)Vodacom's replyOfficial
04 Mar 2026, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2026, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
