RC
Rynard C

1 reviews | Active since Mar 2009

13 May 2015, 19:10

Unrequsted Vodacom deal request

I just received an email from [Email Removed] informing me that a deal has been loaded and someone will contact me. <br> <br> I did not request anything so I phoned Vodacom and spoke to Phandile. She said she could not see anything on her side and transferred me to the Advanced department. They were closed an I was disconnected. <br> <br> The whole call took 12 minutes. This is absolutely appalling! I might be victim to a **** and Vodacom puts me through to a department that is already closed without any other option??? <br> <br> I am very worried about the security of my info at Vodacome...

0
Replies (1)
Vodacom
Vodacom's reply14 May 2015, 12:23
Official
Hello rcoetzee,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team