1 reviews | Active since Feb 2013
On 3rd of February I want to a Vodacom store to query and account where I was told I have subscription which I did not know about. These came about after I was give a number to SMS "Stop" to. Moabi have a R1190 bill on these unknown subscriptions only. To make matters worst after cancelling them on the third from the 9th Feb to today 16 Feb they are back and no one knows how. They want to blame my children who never play on my phone.
This is a ******* and an uphauling service just taking money from your customers. It was with data now this. Now I can't afford my February bill. I refuse to pay for what i did not ask for
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Nandipha,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Nandipha,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
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