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1 reviews | Active since Aug 2022

16 Feb 2024, 19:47

Unrequested credit enquiry

Vodacom conducted a credit enquiry against me without me ever approaching them for credit. I received an sms to say a credit enquiry was done on my profile,then I went to check credit report and there it was,vodacom did an enquiry of which I did not request,I feel like this was a violation of my privacy and it was also ********,when I did not answer calls from vodacom ***) that day 14/02/2024 I did not think this would happen.

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2024, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team