UNREPAIRED PHONE FROM VODACOM REPAIRS

<p>I would like to express my extreme frustration of receiving my phone on Sunday the 4th of September from the Clearwater Vodacom store, after waiting 2 weeks for the phone that was sent to Vodacom Repairs only to find out that the phone had not been repaired and that the screen still does not come on.</p> <p> How can Vodacom repairs sit with my phone for 2 weeks and do nothing to it then expect me to receive the phone unfixed? If I had not checked the phone and paid for the repairs and the Clearwater store and gone home, they have charged me again for a repair because I would have no proof that the phone was not repaired in the first place.</p> <p> </p> <p>I am really disgusted by Vodacom’s repair service and am shocked that this type of thing can occur. Don’t you guys check the phone to make sure it works before you give it back to the customer??</p> <p>Also my screen protector was taken off and not replaced, now must i spend another R200 to replace my screen protector!</p> <p> I would like feedback on this and a reason why this has happened</p> <p>Regards,</p> <p>Diane Hendrikz</p>