Unreliable Vodacom Internet: Weekly Downtime

I'm writing this review because I'm really frustrated with Vodacom's continually bad internet service. For several months, my connection has been plagued by an unacceptable pattern of downtime, which occurs virtually every week. The service disruptions are not brief. They frequently last for hours at a time, substantially impeding my ability to work from home, attend virtual meetings, and use critical online services. The claim of a "reliable, high-speed connection" feels like a blatant distortion of the real service provided. While I understand that technical issues can occur, the frequency is the core of the problem. A service that fails this regularly is not fit for purpose. Each time I contact customer service, I am given the same generic responses: "There is an outage in your area," or "Our technicians are working on it," with no lasting solution or meaningful compensation. This chronic unreliability has cost me time, productivity, and peace of mind. I am at a point where I must seek an alternative provider, as Vodacom has repeatedly demonstrated it cannot deliver a stable internet connection. I would not recommend Vodacom internet to anyone who depends on a consistent connection for work or study.