MM
Moses M
1 reviews | Active since Jan 2022
29 Aug 2025, 15:07
unreliable servvice
my id number *** Vodacom fibre is not reliable is down every week I ask them to move me from fibre to wireless they said I'm liable to pay outstanding amount for 24 contract what I now I'm on month to month contract I want to find out who change me from month to month to 24 month all i want is to migrate me to wireless with same package area Roodepoort
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Replies (2)
Vodacom's replyOfficial
30 Aug 2025, 09:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2025, 09:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Sept 2025, 11:49Dear Moses,
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Sept 2025, 11:49
Official
Dear Moses,
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention.
Please note that while we were unable to reach you directly, we have responded to your query via email.
Kind regards,
Vodacom Consumer Website Team
Best regards,