MS
Mariandi S
1 reviews | Active since Feb 2024
15 Feb 2024, 10:22
Unreliable Service provider after 13 years 😡
VODACOM YOU SHOULD FIX YOUR MISTAKE TODAY.
Remove the admin lock and give back my number I had for 13 years now. Don't even try to call me because I am unable to receive or make any calls.
You are putting my life at risk because I cant contact anyone.
I asked for the email adress of the CEO but was told I cant have it. If this is the case then you should fix this problem immidiately.
I will never recommend Vodacom anymore.
Please have a look at my previous review and sort this mess out sooner rather than later.
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Replies (1)MS
Mariandi S's updateReviewer Update
15 Feb 2024, 10:26This was Vodacoms previous reply ... I am fed up realy for how long does one need to complain and struggel and to make it even worse it is a mistake they made.
Vodacom’s reply13 Feb 2024 at 09:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
I will not call for further assistance because it gets me nowhere. I am telling you you need to fix this asap
Vodacom’s reply13 Feb 2024 at 09:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
I will not call for further assistance because it gets me nowhere. I am telling you you need to fix this asap
MS
Mariandi S's update15 Feb 2024, 10:26
Reviewer Update
This was Vodacoms previous reply ... I am fed up realy for how long does one need to complain and struggel and to make it even worse it is a mistake they made.
Vodacom’s reply13 Feb 2024 at 09:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
I will not call for further assistance because it gets me nowhere. I am telling you you need to fix this asap
Vodacom’s reply13 Feb 2024 at 09:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
I will not call for further assistance because it gets me nowhere. I am telling you you need to fix this asap