PC
Phil C
1 reviews | Active since Jul 2011
09 Dec 2020, 11:45
Unreliable online website
Frustration at the inability to access my latest online billing information for the last three days due to "Unfortunately we are having technical issues..... Please try again later." has finally led me write that this Vodacom website is possibly one of the worst online experiences I have had for years. I have often encountered this same issue over the past 10 years of using Vodacom and still they seem to have the most unreliable online website in terms of features. Vodacom - fix it, or get new programmers!!
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Vodacom's replyOfficial
09 Dec 2020, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team