LM
Lesley M
1 reviews | Active since Apr 2025
24 Jun 2025, 17:51
Unreliable network signal and coverage
Complaint: I've been experiencing uninterrupted network issues with Vodacom for months. Frequent signal drops, poor call quality, and inconsistent data speeds. Despite numerous complaints, the issue persists. It's frustrating and unacceptable. When can I expect a reliable service? They fix it today and the next day the problem comes backtomorrow, please don't take or renew contract with Vodacom, you will regret 😢
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Replies (2)LM
Months of Unreliable Service
Complaint: Unacceptable network issues with Vodacom for months! Dropped calls, slow data, and poor coverage. Multiple complaints, no resolution. When will you prioritise customer experience and provide reliable service?
Lesley M's updateReviewer Update
24 Jun 2025, 17:55Months of Unreliable Service
Complaint: Unacceptable network issues with Vodacom for months! Dropped calls, slow data, and poor coverage. Multiple complaints, no resolution. When will you prioritise customer experience and provide reliable service?
LM
Lesley M's update24 Jun 2025, 17:55
Reviewer Update
Months of Unreliable Service
Complaint: Unacceptable network issues with Vodacom for months! Dropped calls, slow data, and poor coverage. Multiple complaints, no resolution. When will you prioritise customer experience and provide reliable service?
Vodacom's replyOfficial
25 Jun 2025, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jun 2025, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
