LM
Lesley M

1 reviews | Active since Apr 2025

24 Jun 2025, 17:51

Unreliable network signal and coverage

Complaint: I've been experiencing uninterrupted network issues with Vodacom for months. Frequent signal drops, poor call quality, and inconsistent data speeds. Despite numerous complaints, the issue persists. It's frustrating and unacceptable. When can I expect a reliable service? They fix it today and the next day the problem comes backtomorrow, please don't take or renew contract with Vodacom, you will regret 😢

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Replies (2)
LM
Lesley M's update24 Jun 2025, 17:55
Reviewer Update

Months of Unreliable Service

Complaint: Unacceptable network issues with Vodacom for months! Dropped calls, slow data, and poor coverage. Multiple complaints, no resolution. When will you prioritise customer experience and provide reliable service?
Vodacom
Vodacom's reply25 Jun 2025, 08:11
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team