Unreliable money makers

<p>I opened up a brand new contract with Vodacom, was so excited as i have been wanting the new Huawei. An agent called and we completed the application.. However did not inform me that my account was going to be debited within 72 hours. I had no funds in my account so the debit order was reversed. it then charged me a fee of R115.00 which I brought up with Vodacom accounts and their excuse is that they could not pick it up on their side. I send through my personal bank statement from which they were debiting to show it was taken off. Sent it to ********** and ********** which the call centre provided me with. 3 weeks later and i still have not received help with it. On the 3rd July i was debited with a penalty fee which i am not liable for and Vodacom will not refund the penalty fee back. I have requested them to collect the device and cancel the contract as i phoned within the 14 day return policy. Called the call centre numerous times to receive either disgusting service and attitude or they would put the phone down on me. I want all my money back that you have taken from me!!! R115.00 as well as the R307.00 that you debited 3 days ago! Very angry and disgusted in your service.</p>