AS
Armand S

1 reviews | Active since Jan 2016

26 Jan 2026, 07:24

unreliable Manager request to call you.

Lies on lies on lies on lies. NO commitment to their own SLA to Client. You Ask to speak to a Manager NO CAN DO. My opinion they are do nothing to just eating, drinking on our expense. My option again. I can co on and on

We are now on day 37 with my query and up to now NO ONE FORM VODACOM call me up to NOW. I have add,3 reviews out there , on each review “Sorry to hear we will call you”. NOT even there Media relation officer.

Question , Why must we support this Company? Why did we support this company? WHY are they here in SA? WHY must I tell everyone to use them? They are money crabbers I can say more but you can fill in the dot’s

NO CLIENT SUPPORT Your query is like a ball kick from one to another

After 30 Year as a client and you get treated this way. What is this saying to you as a customer. “ ************* ”. You full in the dot’s

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2026, 10:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AS
Armand S's update29 Jan 2026, 11:12
Reviewer Update
I have not heart of receive a phone call from Vodacom. *********** Company