Unreliable, lie to customers, terrible service

<p>Went for my contract upgrade at festival mall Vodacom store, they didn't have my the phone I wanted in stock (Huawei P10 plus Black colour) , I said I would be happy to wait if it didn't take to long seeing as j need to go to America, and won't be back in SA till September, was told it would be in stock after the weekend, long story short it's two weeks later and every time I phone they have a different excuse for why it's still not by their store, either it's at the warehouse but the taxi strike is preventing it from being delivered or it is still at customs? They don't even seem to know. They don't even try to make a plan to get stock from their other franchises, worst customer service at this branch. </p>