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1 reviews | Active since Jan 2024
01 Feb 2025, 14:35
Unreliable fibre, Long lead time to repair
Vodacom fibre is very unreliable. It takes more than a week for a technician ro arrive despite numerous follow up calls. This needs to improve
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Vodacom's replyOfficial
01 Feb 2025, 15:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2025, 15:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team