Unreliable Fibre

I am still struggling with Vodacom Fibre and horrible service my internet has been down since Wednesday 1am and is still down clearly the urgency is of no importance to Vodacon as long as you the customer is on the losing end and not them honestly this has been going on for too long after numerous phone calls and being frustrated by the customer service agents who promise you so many things I am still the customer it's my monthly payment that is debited every month on time for **** service, this is unacceptable and not how a business should be run your customer shud be your top priority, so whoever gets this here is the ticket number SR***.you will notice how many times we have called and tried for you to get this sorted but I just get story after story and shoved from pillar to post and get told I must wait what bull**** is that do I ask you to wait for my debit order every month I will never recommend that anyone ever signs a contract with Vodacom they set up call centers to lie to u until they get there **** together, the response time is pathetic and so are you as a company Vodacom