MR
Mark R
1 reviews | Active since Jul 2016
27 May 2026, 13:43
Unreliable fibre
I have had a 1 GB Internet line installed for the past 12 months but I have never recieved more than 500mb transfer. Multiple support calls and no resolution. Should ask for half my money back
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 May 2026, 14:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 May 2026, 14:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MR
Mark R's updateReviewer Update
16 Jun 2026, 11:54Hi,
I am still waiting with slow unreliable Internet. This has to be sorted out asap. The service i have recieved is below standard. Send out a technician asap or I will have no option to cancel.
I am still waiting with slow unreliable Internet. This has to be sorted out asap. The service i have recieved is below standard. Send out a technician asap or I will have no option to cancel.
MR
Mark R's update16 Jun 2026, 11:54
Reviewer Update
Hi,
I am still waiting with slow unreliable Internet. This has to be sorted out asap. The service i have recieved is below standard. Send out a technician asap or I will have no option to cancel.
I am still waiting with slow unreliable Internet. This has to be sorted out asap. The service i have recieved is below standard. Send out a technician asap or I will have no option to cancel.