mM
moloi M

1 reviews | Active since Jun 2017

28 Jun 2020, 03:25

Unreliable company

Vodacom has a tendency of ripping people off,if you take a contract for a certain amount you will not necessarily pay that amount but almost double,and be told about gigs you requested,which you know nothing about,worse the other phone that was told I requested gigs doesn't even have internet, theyre deceiving and conniving,worse their customer service sucks,before you could explain yourself to their consultants you would have spoken to almost over 8 consultants they hang up their phone,without even an attempt to get back to you Requested a settlement cause I cant do with their pathetic service,was promised to be sent a quote and nothing was done after having spent 2 hours on the phone I highly regret taking contract with vodacom

0
Replies (1)
Vodacom
Vodacom's reply28 Jun 2020, 11:19
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team