UNRELIABLE CALL CENTRE Affecting my Credit Record!

I have called 3 times to your Call Centre to sort out a query.<br> 1 - Called Vodacom to ask them to set a Limit on my accounts so that it does not go over the amount I can afford ( as on my contract ) as I had JUST Gotten a phone for my teenager. <br> 2 - Called Vodacom to ask WHY Account is so HIGH, after I requested phone LIMIT to NOT go over amounts - <br> They said there was NO LIMIT Set. I made arrangement to pay off the HUGE Account over 3 mths and Confirm that the D/O to be deducted as per usual.NO PHONE CALL BACK from Mng as promised!<br> 3 - Debit Order NOT Deducted as usual - Lelide Moshupye said the previous conversations were NOT NOTED on her system. I asked WHY the deduction did not go off - NO RESPONSE<br> I Asked please deduct as per usual from 25 NOV, She went to talk to someone - I heard them talking - Phone was cut off - NOTHING Resolved! and I had to then listen to an automated voice asking if I would use Vodacom again. <br> I WILL TELL EVERY PERSON I SPEAK TO HOW BAD THE SERVICE IS and once this account is paid I will NEVER EVER EVER!!! USE VODACOM AGAIN!<br> Their CALL CENTRE CAN NOT BE TRUSTED to RECORD what was said or DO WHAT THEY PROMISE TO DO!!!!!<br> DO NOT TRUST THEM - EVER!!