ZH
Zinobia H

1 reviews | Active since Jul 2025

07 Apr 2026, 08:54

Unreliable and terrible service

Unreliable service. 6 days after getting the contact for fibre I HAVE STILL NOT RECEIVED MY ROUTER and I HAVE NO INTERNET. I’ve contacted them every single since and here the same story. NOT helpful at all.

0
Replies (2)
Vodacom
Vodacom's reply07 Apr 2026, 11:18
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
ZH
Zinobia H's update07 Apr 2026, 12:11
Reviewer Update
Thanks
I look forward to hearing from you