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Zama D
1 reviews | Active since Aug 2020
21 Dec 2022, 09:15
Unreliable and ****!!!!
This is by far the worst customer service I’ve ever experienced!!! Listen Shoprite is better at resolving issues than Vodacom! What a useless company I’ve been fighting with them to have my issue resolved for three months! This not only affected my credit score but my experience! Yasneem is a very useless team leader! Unable to resolve queries and always ducking and diving calls Unending promises to call you back but never do Let me not even start with your so called manager Colleen Van Wyk! Always trying to get the initial person who couldn’t help with the issue to solve the problem. Like can you not resolve this issue so I can get out of your hair???
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Replies (2)0
Replies (2)Vodacom's replyOfficial
21 Dec 2022, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2022, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Zama D's updateReviewer Update
21 Dec 2022, 12:39Something new please, this is getting old
ZD
Zama D's update21 Dec 2022, 12:39
Reviewer Update
Something new please, this is getting old
