Unreliable and frankly dishonest service from Vodacom

If it was possible to give 0 stars I would. I upgraded my fibre line with Vodacom on the 27th of Feb. Since then I have had 4 (count them 4) days of connectivity. Now when I am trying to cancel the service they tell me that it will take TWO months (for which I will be billed) even THOUGH I'M PAYING FOR A SERVICE I AM NOT GETTING!!! And to add insult to injury even though I was assured that I will be credited for the days without service the latest statement shows that this has not been done. If we had access to any other reliable service provider I would never use Vodacom for anything ever again. There have been people at the technical support desk actually trying to help, but it seems as if there are so many departments that no one knows who is responsible for what and last thing, do not even try and phone the *** central cancellation line, you actually have to go through tech support to cancel the service.