unreliable

<p>vodacom didin't let my debit order go of on the 1st of october as agreed and this resulted in my accounts getting softlocked, so I couldn't do outgoing calls and couldn't use data. I went to a vodacom shop in Brits mall and was told to do a deposit at the bank to pay my account and I did as i was told. My account was unblocked bout 4 hours later. 2 days later vodaom did the debit order aswell so now i made a double payment wich would have happened if the took the debit order as agreed. I sent them the proof of payment to revrese my double payment but i still didnt get my money back. This is poor service for a international company</p>