1 reviews | Active since Jul 2015
UNREASONABLE COSTS BY VODACOM
I took out a small contract for my mother from Vodacom. <br> <br> The cotract was registered which I did not take. Then they froze the contract, I did not want the contract but they insisted I used the data, I did not need the contract as I had my own. The contract would not connect and suddenly I am told it has accumulated costs of R18 000 for 10gigs of data. Ordinary rates would be R1000.00 and I did not take out the contract they registered in the first place.<br> <br> Vodacom is a *******. When I called the help line they refused to log the call and covered up for the dealer who registered the contract. I then found this out and have logged the complaints. Vodacom has caused major ramifications for my business and my life.<br> <br> I have been a business clien for 10 years.
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards,
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards,
Vodacom Consumer Website Team
