1 reviews | Active since Oct 2017
Unreasonable billing
I have my 2nd contract with vodacom and for over 5 times after recieving my monthly flexi 110 airtime vodacom has been deducting it unfairly. With or without data bundles airtime for up to 70 rands will be deducted at once in few minutes. Everytime i report it they say they are opening a case and i'll recieve a reference number but i never did. They promise to call me for feedback but still nothing. Please help
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Esther Net****ungulu
Thank you for taking the time to voice your enquiry.
Please note that feedback was sms'd to the number in question.
Regards
RO
Best regards,
Good Day Esther Net****ungulu
Thank you for taking the time to voice your enquiry.
Please note that feedback was sms'd to the number in question.
Regards
RO
Best regards,