1 reviews | Active since Dec 2013
Unreasonable
<p>I am upgrading for a new phone. New sale for Vodacom. My phone was ****** during the past weekend. They are insisting on calling me to verify or confirm my details but the question is how as I only have a landline where I can be reached at. I am on the road due to work. They cannot email or anything. I do not know whether this confirmation will ever happen as I cannot call them back either. I cannot be sitting at my desk where I have to be on the field waiting for a call that God knows when it will come. There is no reasonability. Why can't I call them? Can they call me now? The call centre agents can't say. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hello Vodacom Consumer Website Team
Can you please ask the Upgrades confirmation department to call me now. I am in the office now.
Hello Vodacom Consumer Website Team
Can you please ask the Upgrades confirmation department to call me now. I am in the office now.
