Unreal/ pathetic/ poor/ poorly trained

So my Samsung S4 mini screen got cracked, I call vodacare Cresta and deal with a very bland male who couldn't care less about helping if his life depended on it. I then call your customer help line and they tell me no take the phone in, I take the phone in and guess what. I deal with someone who would be more energetic and happier to help if she was dead! from leaning all over the counter to mumbling so bad I had to repeatedly ask what she is going on about to then them saying well they can't find the phone so on the system so rather go to westgate and deal with them. <br> <br> I see a screen that's been left open with all my personal information left unattended and no rush to close it. I am sick and tired of being pushed from one person to another I made a total of 5 calls to make sure there would be no issue when I get there. And if I knew your customer service was this bad I would of made a banner the same size as Cell C. <br> <br> Your staff sit around acting like gods gift to man and when you need assistance its a serious problem for them to help, cresta has got to be the worst vodacom I have ever been to. I do not mind throwing the sim card away and going with another provider.