KZ
Khensani Z

1 reviews | Active since Dec 2020

06 Dec 2022, 18:20

Unreachable

I have noticed they respond fast here on hello Peter, I need assistance in canceling my upgrade order and change to a home network 250G for R250 a month on a 36 month period,

I have upgraded today for a 50G for R340 and it won't be enough hence I want to use it for online studying.

I kept calling, customer care number, but kept on holding, and reffered from department to department, but still no help,

Kindly change my upgrade to 250G home internet Sim only deal.

Regards

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2022, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team