Unproffessional service delivery

<p>My uncle bought a tab 4 on a contract on 25 May 2015 for educational purposes. It started giving problems in January but my niece only took it back for repairs as it was still under warranty on 15 February 2016. The problems were the battery not charging. Vodacom never let us know that the tablet was repaired. After 2 months we fetched it at the zevenwacht branch on 16 April 2016. After we tested the tablet it started freezing and when it was returned it was not in the condition we gave it to them the cover was removed and the screen was dirty!!! We signed a contract with a professional company but clearly they did not act out Professionalism at all. I have been a customer for 10 years plus, and to get a thing back that is not doing what it is suppose to do its bad. No communication at all after reporting the faults when getting it back from 'repairs' the consultant didnt bother to call us back. Its been another 3 weeks and nothing. I dont want this broken thing. Do your work properly please. Irrate customer </p>