VS
Virosh S

1 reviews | Active since Jan 2019

20 Oct 2020, 17:03

Unproffesional smand cannot keep to obligations

I signed a deal for fibre with a representive from vodacom. The deal was signed for R649.00 . Today I get a call from a consultant stating that they cannot give me the fibre for that price .I need to pay more if I want it. Vodacom need to stop quoting and signing contracts with clients if they cannot meet or keep to their obligation. I find this very unprofessional from such a big corporate . Vodacom doesn't seem to invest in their employee

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2020, 07:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team