TB
Thandukwazi B
1 reviews | Active since Apr 2019
18 Apr 2023, 18:02
Unproffesional behavior by Vodacom
I have a contract with Vodaco where I have been paying them R528, but for the past two months they started debating R1226 from my account. I called the and asked I was told that it will take them 30 days to get y refund, this is unfair as it the who did the wrong debting.
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Vodacom's replyOfficial
19 Apr 2023, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2023, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team