DK
Daniel K
1 reviews | Active since Apr 2013
29 Jul 2020, 22:18
UNPROFESSIONAL/NO FEEDBACK/NO UPDATE
NEVER EVER TAKE OUT FIBER WITH VODACOM. I HAVE BEEN WAITING SINCE MAY TO HAVE FIBER INSTALLED AT MY PLACE. THEY DO NOT FOLLOW UP ON INSTALLATION. THEY NEVER COMMUNICATE, YOU HAVE TO ALWAYS CALL IN TO GET FEEDBACK AND YOU TALK TO DIFFERENT PEOPLE ALL THE TIME. NEVER EVER TAKE OUT FIBER WITH VODACOM SPREAD THE WORD. DO NOT RECOMMEND VODACOM TO ANYONE.
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Replies (1)
Vodacom's replyOfficial
30 Jul 2020, 07:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2020, 07:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team