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Sam M
1 reviews | Active since Mar 2009
14 Feb 2022, 13:10
Unprofessionalism at Vodacom is appalling
I have 4 contracts with Vodacom including a mobile router ***. I have sent a cancellation request on 1 Feb 22 but they conventiently ignore it. Today their consultant told me it's not possible to cancel it, because of another 36 months. Why would I do that? Vodacom is absurd I have wifi and 3 phone contracts. To hell with ****** !!!
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Replies (2)
Vodacom's replyOfficial
14 Feb 2022, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2022, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sam M's updateReviewer Update
16 Feb 2022, 09:28Good day. Vodacom has attended to my concern and it's been addressed. Thanks for the useful platform. Regards Dr Sam Mahlaba
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Sam M's update16 Feb 2022, 09:28
Reviewer Update
Good day. Vodacom has attended to my concern and it's been addressed. Thanks for the useful platform. Regards Dr Sam Mahlaba