1 reviews | Active since Nov 2016

23 Nov 2016, 19:15

Unprofessional vodacom

<p>Vodacom is so unprofessional. Cant buy data through the app. Technical difficulties. Cant use *111# invalid mi code. Phoned 111 wait 13 minutes later stll nothing. Phone again wait 8 minutes speak to a consultant that cant access the database. Is 10 minutes on phone with her then she just drop the call. Meanwhile it sounds like a party in the background and not a work place. Shame on you vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2016, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team