1 reviews | Active since May 2016

05 Dec 2016, 12:05

unprofessional VODACOM

<p>I have phone for an upgrade last week Monday(28/11/16) everything was confirmed and up to now(05/12/16) i still did not received my phone. i contackted Vodacom an they said that there was no tracjing nubere therefore no phone was send, is is very ver POOR service. i am sure MTN wil apreciate my buisiness more and will be more proffesional that this. i have 2 contracts with Vodacom and the one in question is ********** 820</p>

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 12:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,