jW
johan W
1 reviews | Active since Nov 2023
28 Jul 2025, 13:03
Unprofessional Vodacom
I amazed that after 24 months of paying more than R5,000 per month Vodacom makes it so difficult for me to cancel my contract. I called 5 x times, spoke to various consultants (who keep telling me they are going to put me through and then i wait more than 8 min before dropping off)…. and then he changes the conversation about options of extending my contract before even completing my request to cancel my contract. Vodacom - you are unprofessional and will never see me as a customer again!
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Replies (1)Vodacom's replyOfficial
28 Jul 2025, 14:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jul 2025, 14:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
