jW
johan W

1 reviews | Active since Nov 2023

28 Jul 2025, 13:03

Unprofessional Vodacom

I amazed that after 24 months of paying more than R5,000 per month Vodacom makes it so difficult for me to cancel my contract. I called 5 x times, spoke to various consultants (who keep telling me they are going to put me through and then i wait more than 8 min before dropping off)…. and then he changes the conversation about options of extending my contract before even completing my request to cancel my contract. Vodacom - you are unprofessional and will never see me as a customer again!

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2025, 14:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team