1 reviews | Active since Mar 2015
Unprofessional useless service
<p>Went in to the branch 2 months ago to change my address as I had relocated to JHB. They sat infront of me and went on to the computer while I was there and said they had then updated it. I went back last week to query why I had not received a statement and they informed me that the address was never changed on the system! !</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Jenevieve,
Attempted to call you but no answer
Have sent email regarding matter, please reply on email
Regards
Lucian
Best regards,
Good day Jenevieve,
Attempted to call you but no answer
Have sent email regarding matter, please reply on email
Regards
Lucian
Best regards,