PB
Paolo B

1 reviews | Active since Dec 2021

01 Mar 2025, 11:30

***********, unprofessional, useless people

***********, unprofessional, useless. After 1 day since the ticket was open the matter was not assigned to a technician . The regulator MUST make Vodacom Liable for the troubles they put clients onto. Internet is down , We cannot work , the children can't do home schooling , we are losing customers for our accommodation business because we cannot provide a basic service . F@&$K OFF

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2025, 16:31
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team