Unprofessional, unorganised and clueless team. Take your money without authorisation for a service they cannot offer. Yet no one answers or resolves the issue.

Worst experience ever. Never give your details to the Vodacom guys with their gazebo’s advertising the fibre. They are quick to take your details before confirming coverage. I specifically told them I am only interested in fibre. Having dealt with just the sale’s guy in person and the coverage lady via email. I was sent a router only afterwards did Yolanda via email confirm they can not cover my house with fibre. They have now debited my account for the service I showed interest in, even though they don’t cover me. Quick to ***** your money. Complete hassle to get it back. No one wants to help even though its there mistake for not confirming with the billing department that they actually don’t service the area. I will not waste my time on hold waiting for the contracts department to cancel my contract if I never signed up for it in the first place.