Unprofessional service with unauthorized debit orders

Vodacom, once again let me down in cancelation of a contract that expireed 30 September and a call made 1st of September to advise I will not proceed with router contract *** /***

Agent from Indian origin told me will be cancelled a d won't be billed however once again a lie from their employees as usaual

Another call made 3 November why I was billed 22 October R230 spoke to Jocelyn cancelation she transferred me to Cindy and she transferred me Phumzile spent 10mins on Noone owning up until call dropped saying they will escalate via email and sms

Nothing done and VODACOM kept emailing me statements clearly showing disregard of a contract expiration

23 November called again spoke to Thulani @17h32 telling can't help as my number on old system will get someone to call me, not call to date as expected and continuous unprofessional service my account debited again 22 November R230 so VODACOM has been debiting account unauthorized and owe me funds for September, October, November and want my refund immediately from this review and expect a call and email and refund processed immediately

They must contact me on *** and email ***