Unprofessional Service from Vodacom

Item: Vodacom
Rating: 1
Author: Simone S

I am being charged double for the month of March after a account transfer was done and the money was deducted from the original account owner for March, Vodacom is now also charging me for March. I have reported this now 3 times and still it is incorrect

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Replies (1)

Vodacom's replyOfficial

07 Apr 2021, 13:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply07 Apr 2021, 13:56

Official