Unprofessional Service

On 5 Jan I converted from contract to prepaid. The problems then started. The fone didn't work. The message was 'sim not provisioned'. After a few calls nobody could rectify this. After 3 days I went to the service centre at Gateway, this problem was sorted (temporarily). When I left there, the fone stopped working again. This time I got a 'sos' message. This went on for a few days. This seems to be ok now.<br> I then wanted an internet service. The tech at the centre said I could buy BIS by dialling 111 and following prompts. This I did and R59 was deducted from airtime. I got a message to confirm this. This was on 10 Jan (service would be available until 9 Feb). This service never worked. It's now 22 Jan and still nothing despite repeated calls to Vodacom and being assured by managers there.<br> I don't need this unprofessional service. I don't need any more vague promises. I don't need the internet service any longer. I want my a/c credited with R59. I will go to a service provider who will be able to assist me.PS: There was never a call from anyone there advising me of what's happening. I have a total of 4 reference numbers. Never been so unhappy with such bad service!