1 reviews | Active since Dec 2016
UnProfessional Service
<p>Our company upgraded 28 contracts with the latest handsets as a corporate deal. I was given a choice on the Samsung S7 edge and Iphone. I decided to stick with the Samsung as i find it very user friendly. I chose the rose gold colour just to find out after about 2 weeks its on backorder(had to phone them!!).</p> <p>i was told thet they can only supply black or silver. I chose the silver. After a week or so , they called and told me that the silver was aslo on backorder and that Samsung SA cannot supply due to a lack of stock. I phoned the first available Vodacom centre in JHB and to my surprise they had ample stock of the silver S7's. Its now more then a month and still havent receive my phone. their staff are totally untrained to deal with customers in any way. Will never deal with them again!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Got a call from the Business Centre and i stated my case. They did apologise and gave me 2Gb of data to use . Nice gesture.
Got a call from the Business Centre and i stated my case. They did apologise and gave me 2Gb of data to use . Nice gesture.
