GN
Guru N
1 reviews | Active since Jul 2020
20 Jul 2020, 17:26
Unprofessional Service
I have had my business cell number for over 30 years with Vodacom. During this difficult Covid-19 period my account was in arrears and handed over to legal Hammond Pole for collection. On 10 July 2020 the amount of R498,75 in arrears was settled ***. After many calls and walk in at Vodacom Centurion customer center, requesting for my cell number to be reinstated no one at Vodacom could assist me. This is unacceptable and unprofessional. No one at Vodacom can give any direction to reactivate my long standing business line.
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Replies (1)Vodacom's replyOfficial
21 Jul 2020, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
