UNPROFESSIONAL PERSONS WORKING AT VODACOM. BAD BAD SERVICE

Please do not make use of Vodacome. They are just taking our money. How many times to I have to report them on Hellopeter and every time they have a different stories. I struggling from 2019 with them. 1. I spoke to Siphiwe Masilela on on 28 December 2020 about one of my cellphone numbers and he promised to reverse this number and it will take 3 days. Gave me his email address and contact him 3 times without response. Nothing happened. 2. Hellopeter agent from vodacom contact me and told me an agent of Vodacom would contact me. 3. Yesterday 21 January 2021 Siphiwe contact me (not very friendly) and I asked him to cancelled mentioned number because he did not do anything that he promised me during Desember 2020. 4. Contact Customer Care today and spoke to Nozamo who said they are going to change number as pay as you go on 1 february 2021. Refers me to cancellation dept. Another lie. 5. Spoke to Mangele from cancellation department and she told me they only received cancellation yesterday and it will go on prepaid from 1 February 2021. Explained to her about the situation with Simpiwe during December 2020 and she asked me what do I expect from her to do? JUST DO YOUR WORK. HOW MANY COMPLAINTS DO I STILL HAVE TO PUT ON HELLO PETER ABOUT THEIR INCOMPETENCE TO DO THEIR WORK. BUT I WILL NOT STOP.