UNPROFESSIONAL MISLEADING CONSULTANTS FROM VODACOM *****ING OUR MONEY CANCEL THIS STUPID CONTRACT

Vodacom will be the death of me honestly, in December I was mislead by a consultation that I should migrate to a cheaper price plan package as I am pay too much money and the package will be less oh well I went for it because I was told I will save some money only to find out that I am paying way more than what I was told, I called Vodacom to cancel this price plan, finally vodacom gets back to me they invistigated and listened to our calls and it was all in my favour thank God. I then requested that I change the price plan to a lesser amount and that I get refunded all the money debited from my Account ohk the consultant then said he will use that money to pay off what I'm owing and then I will move to the new price plan which I will now pay plus minus R250, I was so happy that I am finally getting help only to find out the consultant added two more price plans on top of what I have already like really does vodacom train these consultants to lie to us and take our money.i then called requesting that they remove all these price plans and put me on my old one, now I am told I need to Pay a downgrade fee for what? For Who? I did not ask for all of this no, I'm now fed up of Vodacom what I need from them is to Cancel this stupid Contact I'm moving to a different network I'm tired of this I can't deal... Vodacom better sort out this mess because it's also messing with my credit score now I'm owing vodacom R2000 which I don't know how? I need Answers.. Contact me on *** / ***